Reliance Industries’ online wholesale platform, JioMart, has reportedly laid off over 1,000 employees as part of its efforts to streamline operations following the acquisition of Metro Cash and Carry. According to sources, the company has asked around 1,000 on-ground staff, including 500 executives, to resign, with plans for further layoffs and performance improvement plans (PIP) for several hundred more employees. Additionally, Reliance has introduced a variable pay structure and reduced fixed salaries for sales employees.
The job cuts are part of a broader cost-cutting initiative that may extend to the reduction of two-thirds of the wholesale division’s 15,000-strong workforce. Furthermore, the company is considering closing more than half of its 150 fulfilment centers responsible for supplying groceries and general merchandise to local stores. The integration of Metro’s workforce of 3,500 employees has resulted in overlapping roles, necessitating adjustments in both backend and online sales operations.
Reliance aims to enhance profitability and minimize losses by focusing on margin improvement. JioMart offers competitive pricing, leveraging Reliance Retail’s extensive grocery store network and well-established supply chain infrastructure. The platform also provides better service levels, credit facilities for working capital, and a kirana digitization strategy that enables brands to reach merchants more effectively while offering enhanced analytics.
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